Working at Craft3

Supervisor Recognition: Andrew Mattingly, Loan Intake Specialist

Andrew has been a member of the Craft3 family for over eight years, having done the roles of Operations Assistant, Commercial Portfolio Administration and Commercial Loan Intake Specialist.  However, as we all know, no title is just one job, and Andrew has never failed to contribute to Craft3 no matter what title he worked under. 

After he accepted the role of the Commercial Loan Intake Specialist, he knew filling his position would take time. So, for over six months, while hiring and training went on, Andrew continued to do a dual role, partial Portfolio Administration and full time Intake Specialist-and he did so without hesitation or complaint. He understood how important it was that his transition out of PA not leave a heavy burden for the rest of the PA team, the lenders and most importantly, less that great service to our customers. 

As Loan Intake Specialist he took that role to entirely new level, not just conducting preliminary interviews with potential customers, but also providing them with important feedback and even some TA. It is not easy when you have to tell someone their dream is unrealistic, but Andrew sometimes has to do just that, and he does it with compassion and respect. But he does not end it there, he provides them with alternatives and feedback on what could be possible. 

Finally, as a Craft3 representative in the Astoria community, Andrew is a member of the Rotary, attends the monthly Chamber networking breakfast, attends Astoria Downtown Historic District Association (ADHDA) meetings, as well as, the annual Fisheries Tour.  As a member of his community, Andrew also volunteers his time as a Library Foundation Board Member, a Youth Soccer Coach, at the SBDC high school career fair, working hard at the ADHDA BrewCup Fundraiser, and often for the high school senior presentations. 

Lastly, he puts on his waders and boots and goes tromping through the smelly sticky mud with a group of school kids looking and counting some types of bird eggs (I cannot be more eloquent than that), because he also cares for the non-human members of his community.  He does all this while still being Daddy to his two cuties, Jack and Ella and husband to Chelsea.

Supervisor Recognition: Maggie Reilly, Business Lender

In her first year with Craft3, Maggie has excelled in a number of areas. First, she has volunteered to represent Craft3 in a number of public speaking engagements, participating on financing panels and just general outreach - all of which are very hard to do as a new employee of Craft3. She has also been proactive in seeking out and taking on new roles at Craft3, including being the main point of customer contact for Craft3's purchase of the North Central Washington Business Loan Fund, which took a great deal of her time. Even though she was very new employee at the time, she also took over as the contact point for most of Ana's clients during her maternity leave of absence.

On top of all of those things, Maggie recently "hit her stride" on loan production and has been managing her pipeline and workload extremely well. She will likely have six loans close in Q3, one of the top production quarters ever by any lender at Craft3 and she has a number of loans lined for Q4. She has become a trusted leader and teammate on the commercial team and continually looks for new ways to improve our process, while understanding change can take time to implement. I believe Maggie exhibits many of the companywide competencies that Craft3 embraces and she is willing to say "I don't know but I will find out" or "that was my mistake" when those instances happen.

Employee of the Month: Ken Thomas, Senior Credit Underwriter

Ken Thomas was recognized as Employee of the Month by colleague Nora Monroe

"Ken comes across as quiet, but his knowledge is massive and he is willing to share that wisdom to those that ask.  Ken will ask the questions that most of us might not even think of and he is extremely knowledgeable and is savvy when it comes to investments, which makes him a valuable team member to our 403b Investment committee. Thank you Ken for being part of the Craft3 family and a team player in the Portland office."