Working at Craft3

Supervisor Recognition: Fernando Rodriguez, Financial Systems Analyst

In January 2019, Fernando celebrated his 15^th anniversary at Craft3. Fernando started in 2004 at Craft3 in the Hispanic Program then moved to Finance and worked his way into different roles through promotions over the years tailored to his strong data science skills.

Fernando loves technology and learning new software and expanding his skills, BUT it doesn't stop there – he freely shares his skills with others at Craft3. He willingly and graciously accepts frequent requests to teach and train others the tools for extracting data and building reports which helps them improve their jobs and this is on top of his regular workload. 

He does not toot his own horn, so I am certain there are many more examples that I am unaware of.  Here is a list of some of Fernando's collaborations in the last six months.  These all have created time efficiencies which translates to dollar signs $$!

• Tested and implemented imports from Excel to NAV for Accounts Payable
• Tested and implemented imports from NAV to NLS for deposits and Accounts Payable
• Assisted Tawni and Sheri with Compliance reporting
• Cross trained Andrew on improved reporting
• Cross trained Desiree and Carl on improved reporting
• Consulted and inform Chris on IEC and Craft3 reporting and planning
• Assisted Mark with improved quarterly dashboards

Fernando excels in his work life at Craft3, but it continues into his personal life. He shares his talents with many organizations, individuals and families in our community.  Each year, Fernando spends many nights and weekends volunteering at the Lower Columbia Hispanic Council (LCHC) to prepare tax returns for members. Throughout the year, there are many LCHC events and visits to the Mexican Consulate that Fernando participates. Additionally, Fernando provides his translating skills to Hispanics, by request, for help with immigration issues, bank forms, DMV paperwork and anything else that people may need help navigating. Somehow, Fernando finds time to also volunteer at his church as a reader, choir member and prepares food for many church gatherings. He is also a husband to Lupita and father to Fernando Jr., Ismael and David – ask him about them some time and enjoy seeing him brim with pride over his family.

Fernando brings many great things to Craft3 including his willingness to share his skills with others thus creating a more efficient and agile company. His contributions often fall under the radar as they appear to be intangible until we step back and calculate the dollars saved in hours/time then we realize just how mighty they really are!

Supervisor Recognition: Roxann Bergeron, Credit Risk Administrator

Roxann has been with Craft3 for 10 years. In the last several years, we have witnessed tremendous growth and confidence in her abilities. Roxann prides herself on performing her work with exceptional detail while juggling a multitude of duties including organizing credit materials and capturing minutes for up to three committee meetings in one day, and in 2018 single handedly processed 74 new loans and CITs.  She's invaluable to the Risk Management Team – she manages the collection of financial statements, she prepares letter to borrowers who don't respond to the first request, she elevates the collection process for financials and other things like insurance and property taxes. Roxann is the lead on preparing documents for the work out loans nearly all of which are not typical.  

Roxann demonstrates patience as she trains staff on systems and processes and is always willing to share in an effort to building bench strength across all teams.

She has tremendous loyalty to the company and in particular, to the Commercial PA team, contributing to the best of times and being resilient during times of challenge as the team has endured turn over.

Her passion outside of work lies with her daughter, Megan, a journalism student at U of O, travel and pushing the Portland team to get a puzzle completed, all while keeping her cynical sense of humor intact.

Employee of the Month: Bonnie Hughes, Commercial Loan Administrator

Bonnie was recognized as Employee of the Month by colleague Brandon Dorman

"It’s my pleasure to pass the Employee of the Month baton on to Bonnie for the month of June!  I’m sure this comes as a surprise to her since I haven’t had much opportunity to work with her directly other than her fielding of my pesky requests for updated credit reports as an underwriter.  But during my first ever visit to Bend at the beginning of May, I heard many tales of Bonnie’s legendary officemate qualities and skills as a portfolio administrator.  A little additional reconnoitering revealed that beyond her dry wit and small-town charm, Bonnie naturally exemplifies many of our Companywide Competencies, all of which are based on an underlying commitment to high-quality customer service.  She is willing to pick up additional less-than-fun tasks, like helping with CRM cleanup, that aren’t highly visible but that are important.  Her background knowledge of banking as well as her history in the Central Oregon region are major pluses as well.  She is most definitely a valued member of the Craft3 team beyond the Bend office, so please join me in appreciating Bonnie!"