Working at Craft3

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Staff Recognition

Craft3 employees work hard to help our borrowers change circumstances for themselves and their communities. We have a team of innovative problem solvers who are creative, entrepreneurial, responsive, and deliver our mission with excellence. We show our appreciation for individual efforts throughout the year in many ways, including Employee of the Quarter and Employee of the Month. Each award includes recognition on the Craft3 intranet, social media channels and website, as well as a monetary component.

Employee of the Quarter

The supervisors team recognizes a non-management individual(s) or team who have made notable contributions to, or on behalf of, Craft3. Contributions are defined by the nomination team during the previous 6-7 month period. Contributions benefit Craft3 overall and may include the following attributes:

Cross-collaboration across business units;
Demonstrates initiative to identify and act-on on a project or work product / project that makes a difference
Excellent service to Craft3 staff, clients, or community;
Community engagement.

Employee of the Month

This recognizes a colleague who embraces Craft3 standards of excellence, core competencies and for going “above and beyond” to assist others. This award is entirely delivered from peer to peer each month and is staff selected. The recipient is responsible for selecting and naming the next month recipient.

Employees of the Quarter: Tawny Reader, Senior Consumer Lender

Tawny has increasingly become more of a leader on the Consumer Team and proactively found ways to engage with her Craft3 family. In particular, Tawny took it upon herself to build and enhance the relationship between Craft3 and Energy program partners and contractors. She is leading the charge on developing better processes for our Energy team, while at the same time originating over 260 loans - the highest number per lender in the history of Craft3! She consistently tries to void the gap between our business units, volunteering to lead our introductions at All Staff and engaging with the Commercial Team on several aspects of their meeting in Bend.

Employees of the Quarter: Erika Lindholm, Senior Business Lender

Erika consistently brings forward meaningful and impactful loans, which has been noticed by numerous managers at Craft3 and several members of our Board of Directors. She led the charge of our focus on the "Client Experience" in 2017 (continuing thru 2018) and suggested a framework for development of our new pricing model for commercial loans. She is hyper-aware of our brand on the Olympic Penninsula and has gone to great lengths to rebuild our reputation in the marketplace. Additionally, she consistently looks for ways to improve communication and interaction between Craft3 business units, while still remaining focused on customer service to her clients.

Employee of the Month: Kayla Pugh, Accountant

Kayla Pugh was recognized as Employee of the Month by colleague Tricia Gates

"Make any statement around Kayla about having a problem and her immediate response is "how can I help?". Kayla helps Craft3 employees shine when it comes to client responsiveness associated with accounting issues, and she does so quietly and in the background. At work and home Kayla shows extraordinary capacity for compassion. She is a strong support and problem solver among friends, family, co-workers and her community. I recently learned that on weekends, she and boyfriend Ben help rescue people with cars stuck on the beach when the tide comes in and catches folks unaware and in trouble.

Craft3 is fortunate to have Kayla as an employee and I feel fortunate and grateful to be able to work with her. Thank you Kayla, for all you do and being who you are."