Supervisor Recognition: Andrew Mattingly, Loan Intake Specialist
Andrew has been a member of the Craft3 family for over eight years, having done the roles of Operations Assistant, Commercial Portfolio Administration and Commercial Loan Intake Specialist. However, as we all know, no title is just one job, and Andrew has never failed to contribute to Craft3 no matter what title he worked under.
After he accepted the role of the Commercial Loan Intake Specialist, he knew filling his position would take time. So, for over six months, while hiring and training went on, Andrew continued to do a dual role, partial Portfolio Administration and full time Intake Specialist-and he did so without hesitation or complaint. He understood how important it was that his transition out of PA not leave a heavy burden for the rest of the PA team, the lenders and most importantly, less that great service to our customers.
As Loan Intake Specialist he took that role to entirely new level, not just conducting preliminary interviews with potential customers, but also providing them with important feedback and even some TA. It is not easy when you have to tell someone their dream is unrealistic, but Andrew sometimes has to do just that, and he does it with compassion and respect. But he does not end it there, he provides them with alternatives and feedback on what could be possible.
Finally, as a Craft3 representative in the Astoria community, Andrew is a member of the Rotary, attends the monthly Chamber networking breakfast, attends Astoria Downtown Historic District Association (ADHDA) meetings, as well as, the annual Fisheries Tour. As a member of his community, Andrew also volunteers his time as a Library Foundation Board Member, a Youth Soccer Coach, at the SBDC high school career fair, working hard at the ADHDA BrewCup Fundraiser, and often for the high school senior presentations.
Lastly, he puts on his waders and boots and goes tromping through the smelly sticky mud with a group of school kids looking and counting some types of bird eggs (I cannot be more eloquent than that), because he also cares for the non-human members of his community. He does all this while still being Daddy to his two cuties, Jack and Ella and husband to Chelsea.